If you follow my show, you know I’m in the process of moving from Kansas to Florida. Choosing a mover is always tricky, so I’m going to share some valuable advice.

Avoid North American Van Lines.

It’s now eight days since the truck was loaded, and the best they could do is tell me they will “try to” deliver our stuff tomorrow.

I knew “try to” was weasel language for “won’t possibly,” so it turns out they’re shooting for Monday now: ten full days after the trailer was loaded.

It turns out the trailer had mechanical problems that kept it in Kansas for four days. Were we notified of this problem, to assist in our planning (given that we’re dealing with hotel accommodations for seven people)? Of course not. We had to dig this information out of them.

Today was the last day of the delivery window they promised us. Given how unhappy we were with their poor communication, you’d think we’d hear from them first thing in the morning.

Nothing.

Meanwhile, Mrs. Woods’s fibromyalgia gets substantially worse every day she is unable to sleep in her own bed. I would have taken her to the ER in the middle of the night last night, but I couldn’t leave my five kids alone in the hotel.

Also, in our consultation with the person who drew up our estimate, we made clear that they would need to pack up TVs and (far more importantly) several extremely valuable works of art. We have this in writing.

The movers arrived, and…they hadn’t heard anything about this. “Maybe we can go buy some bubble wrap,” one of them said.

Bottom line: we’re stranded, thanks to North American Van Lines.

Stay away. Stay far, far away.